The MasterCraft Story

From borrowed truck to widely recognized.

In the Beginning...

MasterCraft Plumbing was founded in 2016 with a mission to provide exceptional plumbing services to both residential and commercial customers. Established by a father and son team, Gregg and Chris have grown MasterCraft Plumbing significantly from its humble beginnings of “two pairs of channel locks and a borrowed truck” to a multi-truck company committed to employee growth. Today, we are proud to be a trusted name in the plumbing industry, combining technical expertise with an unwavering commitment to customer satisfaction.


With over 800 organic 5-star Google reviews, our dedication to quality and service excellence is well-documented. Our reputation is further bolstered by our work with prominent commercial clients, including national grocery chains, retail establishments, industrial equipment manufactures, and multi-site operations in food service and gas stations. Whether replacing a pressure-reducing valve in a single-family home or managing complex plumbing for major corporations, MasterCraft Plumbing consistently delivers reliable, results-driven solutions.

Vision

At MasterCraft Plumbing, our vision is to redefine excellence in the plumbing industry by delivering unmatched results and building lasting relationships with our clients.


We aim to expand our reach into multi-site commercial operations while fostering community development and training the next generation of skilled craftsmen and industry leaders.


Through innovation, integrity, and a commitment to excellence, we strive to be the trusted partner for plumbing solutions that stand the test of time.

Trusted by over 6,000 customers in the Northeast Georgia area since 2016.

Man smiling inside a white work van with open doors, holding a tool. Boxes and shelving are visible in the background.
A person in blue overalls cleans a kitchen floor with a floor cleaner.

Our mission is to provide more than just a service — we deliver results that exceed expectations. MasterCraft Plumbing is dedicated to being a reliable partner to our customers, a supportive team for our employees, and a positive force in the communities we serve. Through a focus on professionalism, dependability, and continuous growth, we aim to set the standard for quality and care in the plumbing industry.


We are serious about customer service which is why we have continued training on best practices, are always looking to improve our customer care routine, and why we drill home the importance of "being in the details" when working at a customer's home or business. Excellence is a core value of MasterCraft Plumbing which is why our customers tell us they love that we do the following:


  • Offer clean, respectful service that protects your floors, walls, and property
  • Communicate clearly about all service options and costs upfront
  • Use premium parts and materials designed to last
  • Licensed, insured, and certified
  • Provide technician tracking with photos and bios for customer viewing before arrival for added security

Mission

Core Values

A company is only as successful as its core values. The MasterCraft team takes our core values seriously, and we are committed to honoring our values with each customer interaction. We believe this is why we have been rated as one of the best plumbing businesses in Georgia.

Results

At MasterCraft Plumbing, we don’t just provide a service; we deliver a result. Every project is approached with a solutions-driven mindset to ensure lasting outcomes that exceed expectations.

Reliability

We pride ourselves on being there precisely when you need us—not a second later. Our dependability is the foundation of the trust we build with our clients.

Teamwork

Much like a football team, we are a close knit group with specialized roles that complement one another. Together, we focus on achieving success for our customers, leveraging our collective skills and collaboration.

Community

We are committed to reinvesting in the communities we serve, creating opportunities and fostering growth that benefits everyone.

Commitment to Education & Workforce Development

Trades Education Center

MasterCraft Plumbing is dedicated to shaping the future of the trades through education and innovation. We partner with Trades Education Center (TEC), a state-recognized facility that prepares apprentices for careers in the trades while providing tailored workforce solutions to small businesses.


TEC’s ability to create job-specific curriculums and train employees in a dedicated facility ensures that both our team and our clients benefit from a skilled, adaptable workforce.


To learn more about TEC, visit the link below.

Little Red Acorn

Through the Little Red Acorn (LRA) initiative, we further support community development by fostering education, mentorship, and opportunities for the next generation. These efforts reflect our commitment to making a lasting, positive impact on our industry and the communities we serve.


Little Red Acorn serves to foster relationships from one generation to the next through skilled trades scholarships, community connections, and pursuit of excellence in all areas of the trades industry.


To learn more about LRA, visit the link below.

letter from our ceo

At MasterCraft Plumbing, our story began with two pairs of channel locks, a borrowed truck, and a belief that doing the right thing—every time—matters. What started as a father and son operation built on trust and craftsmanship has grown into a multi-truck service company known for results that stand the test of time.


We’ve never set out to be the biggest plumbing company—only the best. Every call, every repair, and every relationship reflects our core belief that our customers deserve dependable solutions and genuine professionalism. Today, with more than eight hundred 5-star reviews and a growing commercial presence across Georgia, our name has become synonymous with reliability, innovation, and integrity.


Yet, what makes us most proud isn’t just the work we do—it’s how we do it. We invest in people. Through our partnership with the Trades Education Center and our support of the Little Red Acorn initiative, we’re helping to train and empower the next generation of skilled tradesmen and women. Our success is measured not only in satisfied customers, but in the opportunities we create for those who share our passion for the trades.


MasterCraft Plumbing remains firmly rooted in the tradition that started it all—family, hard work, and craftsmanship—while embracing the future through technology, education, and community growth. Whether you’re a homeowner, a business partner, or a future team member, I invite you to experience the MasterCraft difference.


Chris Griffin

President & CEO

MasterCraft Plumbing